NIMB PRIVACY POLICY

When you activate a device

When activating a Nimb Device, you will need to download the Nimb App and provide certain information about yourself and your Nimb contacts. We use this information to personalize your use of the Nimb Device and App and allow you to access their functionality. When you use the Nimb Services, we collect data including, but not limited to your name, contact information, the names and contact information of your Nimb contacts, and your specific location, and transmit this data to Nimb. In addition, when you send alerts through the Nimb Services, your Nimb contacts, operators and members of the Nimb community will receive a text and/or an e-mail (and/or a push notification in the Nimb App when the user has installed and allowed such notifications to be received) with a note that you have sent the alert and information that can be used to assist in tracking your location until the alert is canceled and in the case of push notification an alert card and other information will be visible in the Nimb App. These messages can be forwarded or otherwise shared by your Nimb contacts with others without our, or your, knowledge.

When you visit our sites

Nimb collects industry standard data from everyone who visits our Sites—even if you haven’t registered for the Nimb Services. This includes but is not limited to log data that automatically records information about your visit, such as your browser type, operating system, the URL of the page that referred you, the different actions you performed, the IP address you used to access pages on the Site, and other information. We use this type of information to provide you with an experience that’s relevant to your location based on the IP address, to prevent Site misuse, and to ensure the Site is working properly. We also collect data from cookies. To see how we use Cookies, please read our Cookie Policy below.

When you are accessing the App

When you access the App, data about your activity is transferred to our servers and those of our third-party contractors performing analytical support. This data is stored and used to provide the Nimb Service and is associated with your account. Each time you create an alert, we log data about the transmission. Some examples of the log data include the time of alerts you generate, your location data, your current Nimb contacts and their contact information, and related data that allows us to provide the Nimb Services.

When you buy from our store

We do not view or store your credit card information. This is handled by our third-party payment processor. We store your name and shipping address so we can process your order through our fulfillment partner. You may also purchase a Device through the Nimb App and we collect data relating to that transaction in accordance with this Privacy Policy.

When you contact us

Whenever you contact Nimb for help, we collect your name and email address along with additional information you provide in your request so that we can provide you with assistance and improve the Nimb Service. Where you contact Nimb for any other reason or through any other channel, we may collect information you provide to us in that contact. You can also contact Nimb on public forums such as Twitter or Facebook; however, we cannot maintain the privacy of your communication to us if you contact us through these social media forums or other platforms.

When you add Nimb contacts

To get the benefit of your Nimb Device, you will need to add Nimb contacts in your App. Nimb lets you add contacts directly from your existing contact lists. In addition, you may directly enter any telephone numbers from any other sources you may have. When you share information with us about your contacts to add them as a Nimb contact, we use that information to contact them in the event you initiate a Nimb alert through your Nimb device.

When you use Nimb location features

The Nimb Service includes features that require the collection of specific location data.

• Data and logs are used in research to understand and improve the Nimb Service; to troubleshoot the Nimb Service; to detect and protect against error, fraud or other criminal activity; and to enforce the Nimb Terms of Service.
• De-identified data that does not identify you may be used to inform the health, safety, and/or other public communities about trends; for marketing and promotional use; or for sale to interested audiences. See “Data That Does Not Identify You (De-Identified Data)” in the next section to learn more.

Data that could identify you

Personally Identifiable Information (PII) is data that includes a personal identifier like your name, email or address, social security number, date of birth, or any other data that be used to contact, locate or identify you. We will only share this data under the following circumstances:

• With companies that are contractually engaged in providing us with services, such as order fulfillment, email management and credit card processing. These companies are obligated by contract to safeguard any PII they receive from us.
• If we believe that disclosure is reasonably necessary to comply with a law, regulation, valid legal process (e.g., subpoenas or warrants served on us), or governmental or regulatory request, to enforce or apply the Terms of Service, to protect the security or integrity of the Nimb Service, and/or to protect the rights, property, or safety of Nimb, its employees, users, or others. If we are going to release your data, we will attempt to provide you with notice in advance by email, unless we are prohibited by law or legal process from doing so.
• We may disclose or transfer your PII in connection with the sale, merger, bankruptcy, sale of assets or reorganization of Nimb. We will notify you if a different company will receive your PII and the promises in this Privacy Policy will apply to your data as transferred to the new entity.

Data that does not identify you (de-identified data)

Nimb may share or sell aggregated, de-identified data that does not identify you, with partners and the public in a variety of ways, such as by providing research or reports about safety, trends, or other matters of public concern. When we provide this information, we perform appropriate procedures so that the data does not identify you and we contractually prohibit recipients of the data from re-identifying it back to you.

Data that you direct us to share

You can direct us to share data with other parties, and you do so when, for example, you set up Nimb contacts in the App and trigger an alert through your Device. Once you direct us to share your data with a third party, that data is governed by the third-party’s privacy policy or otherwise subject to use by the third party (e.g., your Nimb contacts) in their discretion. You can revoke your consent to share with the third party at any time in your Nimb App settings, by, for example, deleting a specific Nimb contact, removing a community tag, turning off the alert to reach emergency services or others nearby.

Social media

Nimb provides many ways for you to share data with us, other Nimb users, and the general public, such as on our Facebook page, Twitter or other social media. When you interact with us or others in these ways, you will be displaying your data based upon the visibility settings in your relevant social media account settings. Always check specific policies associated with any social media forum or platform to understand what data will be visible to us and other users.

Contests and giveaways

Nimb may offer opportunities to participate in contests, giveaways and other promotions. Any data you submit in connection with these activities will be treated in accordance with this Privacy Policy, unless the rules for those promotions note otherwise.

Surveys

Nimb may also ask you to participate in surveys (processed by Nimb or third parties) that help us understand your use of the Nimb Service. Any PII you provide to Nimb (or supplied by you or Nimb to such third-party survey providers) in connection with these surveys will only be used in relation to that survey and as stated in this Privacy Policy.