Support

Customer support

Nimb is here to help

Basic tutorials on how to start using the system.

What is NIMB, how it works, what advantages it has, other general questions.

Changing your order details, our return & refund policies, etc.

How to use your Nimb Ring, what features it has, how to pair it with your smartphone, etc.

How to use the application, what features it has, help & troubleshooting.

If you can't find what you are looking for, you can always contact us directly using this form.

Support working hours: 10 am — 9 pm Pacific Time (Mon-Fri).
It may take up to 12 hours for a response.

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Support: support@nimb.com
Media: pr@nimb.com
Sales: sales@nimb.com

+1 (201) 292-7637
2711 Centerville Road, Suite 400, Wilmington, Delaware, 19808